FAQ

To access the services and games at Betjili Casino, you need to register for an account. There are various platforms (website, web app, or app) for you to choose from. All of them have a registration process with the following four basic steps:

1. Access the system through the domain or the app.
2. Click on “Register” in the Login/Register section.
3. Follow all the setup requirements, including information such as name, age, email, etc.
4. Return to the login screen to enter your login information.

Betjili Casino is an internationally standard casino, and we manage users through the KYC (Know Your Customer) policy. Users registering an account must provide legal identity information. The documents required include:

• National ID or passport
• Bank account information

Betjili Online Casino or any online casino is currently operating ILLEGALLY IN BANGLADESH. Although Betjili Casino holds an internationally verified business certificate, online gambling is illegal under Bangladeshi law.

As you know, to play casino games or betting services, players must deposit money into the system to purchase credits or use them directly. Betjili Casino’s payment system is very diverse; you can choose one of the following methods to deposit money:

1. Bank Transfer
2. E-wallets
3. Cryptocurrency

Each payment method will suit different circumstances and conditions of the players, such as transaction time, costs, and popularity.

Similar to the deposit process, Betjili also implements withdrawal methods. However, there will be limits for each method.

Typically, this process takes about 5 minutes, as the payment system operated by Betjili is an international payment system. Of course, there may be exceptional cases, which could extend to 24 hours or 3-5 business days.

1. Go to the Betjili login page.
2. Click on the “Forgot Password?” link.
3. Enter your registered email address.
4. Check your email for a password reset link.
5. Follow the instructions in the email to set a new password.

Yes, Betjili Casino offers an attractive welcome bonus for new users, which may include a match bonus on your first deposit and free spins.

• Slots
• Table Games (Blackjack, Roulette, Baccarat)
• Video Poker
• Live Dealer Games
• Arcade Games
• Lottery

Yes, Betjili offers a variety of live dealer games, allowing you to experience a real-time gaming environment with professional dealers.

Yes, Betjili games are optimized for mobile play, allowing you to enjoy your favorite games on the go.

Currently, Betjili does not have a dedicated mobile app, but the website is fully responsive and accessible via mobile browsers.

To claim promotions and bonuses, you typically need to opt-in through your account or enter a promo code during the deposit process.

Yes, bonuses at Betjili come with specific wagering requirements that must be met before you can withdraw winnings.

You can participate in tournaments by checking the promotions section on the Betjili website and registering for the events that interest you.

Yes, Betjili offers a VIP program that rewards loyal players with exclusive bonuses, promotions, and personalized customer support.

You can contact Betjili customer support via email, live chat, or through the contact form on the website for immediate assistance.

If a game crashes, you should refresh the page or restart your device. If the issue persists, contact customer support for help.

Betjili promotes responsible gaming by providing tools to manage your gambling habits, including setting deposit limits and self-exclusion options.

Yes, you can set deposit limits, loss limits, and session time limits directly from your account settings to help manage your gaming activity.

Yes, Betjili uses advanced encryption technology to ensure that your banking details and personal information are safe and secure.

Betjili regularly updates its game library, adding new titles and features to enhance the gaming experience.

Yes, many games at Betjili offer a demo mode, allowing you to try them out for free before committing real money.

Betjili supports multiple currencies, including Bangladeshi Taka (BDT), USD, and others for convenient transactions.

Yes, Betjili frequently provides seasonal promotions and exclusive offers for regular players, so be sure to check the promotions page regularly.